At HelixPeak Appliance Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information through our website. By using our website and services, you consent to this Privacy Policy.
Information Collection: When you contact us through our website using the call request form, you provide us with personal information such as your name, phone number, and email address. This information is used to process your requests and provide our services. Non-personal browsing data may additionally be collected through cookies or web beacons for the purpose of improving user experience on our website.
Information Use: The personal information we collect is used exclusively for service-related purposes. This includes contacting you via phone, email, or text to address your requests, schedule service appointments, and provide updates. We use non-personal browsing data to analyze trends and improve website functionality.
Information Sharing: We may share your personal information with trusted partners as necessary to perform our services and address operational needs. These partners are obligated to protect your information in a manner consistent with this Privacy Policy. We do not sell or rent your personal data to third parties for marketing purposes.
Data Security: We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.
User Rights: By contacting us through our website or placing a call, you agree to allow us and our partners to contact you for service-related purposes. You also acknowledge that your information may be shared with our trusted partners as necessary. Users have the right to opt-out of communications by contacting us at (619) 983-0523.
Legal Limitations: By using our website, you waive your right to sue or take any legal action beyond direct negotiation with HelixPeak Appliance Solutions for disputes related to our website or services. In the event of any claims, the maximum compensation you agree to accept from us is limited to $100. Additionally, you agree to bear your own legal fees and expenses related to any dispute.
Changes to this Policy: We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us: If you have any questions about this Privacy Policy or our data practices, please contact us at (619) 983-0523.